The health and safety of those that work, visit and live in Canary Wharf is of paramount importance to us.
From Monday 12 April, non-essential retail, outdoor hospitality, sport & leisure and personal care premises will reopen on the Estate however, many restrictions remain in place. Visitors to Canary Wharf are asked to observe all the measures set out within these restrictions. These are UK government requirements and it is an individual’s responsibility to adhere to. Our staff will be encouraging visitors to comply with these requirements, but please be considerate of others when visiting Canary Wharf.
We have implemented measures throughout our malls, buildings and spaces to ensure that visitors can remain safe whilst using these facilities and enable the Estate to remain open. These measures adhere to the guidance set out by the UK government and Public Health England on social distancing and hygiene management practices.
A number of our cafes and restaurants have outdoor options to enable you to enjoy everything they have to offer while also enjoying our outdoor spaces.
We have also opened a COVID-19 Rapid Test Centre in Jubilee Place for those without symptoms. The free tests are quick and convenient and provide results in under 30 minutes.
Our COVID-19 secure system remains in place throughout the shopping malls and public realm with one-way routes in the malls, an enhanced deep cleaning regime, and a number of other measures to help people stay safe while on the Estate. The revised social distancing guidelines of one-metre plus are now in place, and all parks and public spaces are open.
In our malls we have implemented:
Should you encounter any issues when visiting the Estate throughout this period, please let us know, either by reporting it to a member of staff, via the Contact Us page on our website.
In addition to TfL’s arrangements, to enable access to the Estate the following have been implemented:
We are in regular contact with our office and retail tenants, as well as TfL and Tower Hamlets, to ensure we are all aligned on the measures taken to keep visitors to Canary Wharf safe.
As and when any further measures are announced by UK Government, we will respond accordingly.
In the meantime, the Canary Wharf Group would like to thank all our front-line staff and those across the Estate working through this difficult time.