The health and safety of those that work, visit and live in Canary Wharf is of paramount importance to us.
From Thursday 5 November until Wednesday 2 December, a limited number of stores within our malls remain open for business, including food and drink providers operating takeaway, click & collect and delivery services only, grocery stores and pharmacies and stores offering click and collect services. All non-essential stores on the Estate are directed to adhere to government advice regarding those businesses and premises required to close. Any stores that remain open will continue to operate in line with COVID-secure guidelines to protect customers and workers.
We will continue to update our website with these closures.
We ask all visitors to the Canary Wharf estate to help us maintain a COVID-secure environment by adhering to the measures set out, by following the one-way systems in place and by wearing a face covering at all times when inside our shopping malls, unless you are exempt. Our staff will be encouraging visitors to comply with these requirements, but it remains an individual responsibility to do so.
Should you encounter any issues when visiting the Estate throughout this period, please let us know, either by reporting it to a member of staff, via the Contact Us page on our website.
We have implemented measures throughout our malls, buildings and spaces to ensure that visitors can remain safe whilst using these facilities and to enable the Estate to remain open. These measures adhere to the guidance set out by the UK government and Public Health England on social distancing and hygiene management practices set out by the UK government and Public Health England.
In our malls we have implemented:
Our COVID-secure system remains in place throughout the shopping malls and public realm with one-way routes in the malls, an enhanced deep cleaning regime, and a number of other measures to help people stay safe while on the Estate. The revised social distancing guidelines of one-metre plus are now in place, and all parks and public spaces are open.
In addition to TfL’s arrangements, to enable access to the Estate the following have been implemented:
We are in regular contact with our office and retail tenants, as well as TfL and Tower Hamlets, to ensure we are all aligned on the measures taken to keep visitors to Canary Wharf safe.
As and when any further measures are announced by UK Government, we will respond accordingly.
In the meantime, the Canary Wharf Group would like to thank all our front-line staff and those across the Estate working through this difficult time.