Accessibility Around Canary Wharf

Canary Wharf is committed to making its Estate accessible to as many people as possible

1. Are there accessible parking spaces?

Yes, there are 42 Accessible parking bays for Blue Badge Holders at Canary Wharf. These are located as follows:

8 in Cabot Square Car Park

21 in Canada Square Car Park

9 in Jubilee Place Car Park

4 in Westferry Circus Car Park

There is a height restriction of 2 metres in our car parks.

Normal tarriff applies.

Click here for information on Parking

2. Where are the accessible toilets?

There are public toilets in all the shopping malls at Canary Wharf. They are located as follows:

Cabot Place, Mall Level -1, near City of London Drycleaners & Leon

Canada Place, Mall Level -1, at the end of the corridor opposite Robert Dyas

Churchill Place, Mall Level -1, behind James Shoe Care

Jubilee Place, Mall Level -1, adjacent to Gourmet Burger Kitchen

Crossrail Place, Mall Level -3 via lift adjacent to the Notes Coffee Roasters & Wine Bar

All of these locations also have Accessible Facilities. In addition, the accessible toilets in Canada Place and Churchill Place both have hoist facilities.

3. Where are the lifts?

To help you move between different mall levels, lifts are located as follows:

Cabot Place, Mall Level -1, next to Jaeger Menswear

Cabot Place, Mall Level -1, next to Carat

Cabot Place, Street Level 0, adjacent to Space NK

Cabot Place, Street Level 0, behind Cards Galore

Cabot Place, Street Level 0, behind Thomas Pink

Cabot Place, Upper Level 1, behind Boisdale

Cabot Place, Upper Level 1, behind Tesco Metro

Cabot Place, Upper Level 1, opposite Sweaty Betty

Cabot Place, Upper Level 2, behind Boisdale

Cabot Place, Upper Level 2, behind Byron & Itsu

Canada Place, Mall Level -1, between Topshop and Hobbs

Canada Place, Mall Level -1, at the end of the corridor opposite Robert Dyas

Canada Place, Mall Level -1, behind Boots

Canada Place, Mall Level -1, either side of Waitrose Food & Home

Canada Place, Mall Level -1, opposite the Little Unicorn Day Nursery

Canada Place, Street Level 0, either side of Waitrose Food & Home

Canada Place, Upper Level 1, either side of Waitrose Food & Home

Canada Place, Upper Level 2, adjacent to Reebok Sports Club

Canada Place, Upper Level 4, adjacent to Plateau Restaurant Bar & Grill

Churchill Place, Mall Level -1, entrance to Churchill Place on the North side

Churchill Place, Mall Level -1, entrance to Churchill Place on the South side

Churchill Place, Mall Level -1, behind James Shoe Care

Churchill Place, Mall Level -1, behind Birleys

Jubilee Place, Lower Mall Level -2, behind Pretty Ballerinas

Jubilee Place, Mall Level -1, opposite Waterstones

Jubilee Place, Mall Level -1, to the right and behind Gourmet Burger Kitchen

Jubilee Place, Mall Level -1, to the left and behind Gourmet Burger Kitchen

Jubilee Place, Mall Level -1, behind Boots

Jubilee Place, Mall Level -1, behind Pret a Manger

Jubilee Place, Mall Level -1, between HSBC and Boots

Jubilee Place, Street Level 0, opposite Obika in West Wintergarden

The Park Pavilion, Street Level 0, adjacent to Canteen

The Park Pavilion, Street Level 0, adjacent to The Parlour

The Park Pavilion, Upper Level 1, adjacent to Wahaca

The Park Pavilion, Upper Level 1, adjacent to Roka

4. Is there wheelchair hire available?

A free loan wheelchair service is available at Canary Wharf with a meet and greet service.

Please be advised that this service is subject to the correct forms of ID being presented at the time of collection. You will need to present a current valid passport or driving license and a recent utility bill in the same name. Please speak to a member of retail security who will be happy to oblige with your request.

For more information call 020 7418 2606

5. Can I get a large print copy of the Store Guide?

Yes. Please call 020 7477 1477, Monday to Friday 9am-5.30pm or email retail@canarywharf.com

If you did not find the information you are looking for here please see the Frequently Asked Question section of our website where many additional queries and questions are answered.

We welcome your feedback. If you are aware of, or have been affected by, any accessibility issues oat Canary Wharf or have any other feedback, please let us know by emailing info@canarywharf.com

You can also write or call us:

Canary Wharf Group Plc
One Canada Square
Canary Wharf
London
E14 5AB

+44 (0) 20 7418 2000

Website accessibility

Canary Wharf is committed to making its websites accessible to as many people as possible

If you have problems reading small text:


To change the text size you can usually use your web browser’s menu. In Internet Explorer, for example, go to the Page menu and select Text Size and choose your preferred size from the list.

If you have trouble reading text in the colours this web site uses:

We aim to ensure that our colours and contrasts ensure readability but if you need to have different colours on all the web pages that you visit, you can set your browser to apply certain rules about colours and text sizes to all web pages you visit. In Internet Explorer, for example, select the Tools menu, Internet options. Then select the Colours and Fonts of your choice. Once you have done this, select the Accessibility button and check the boxes to ignore font sizes, styles and colours specified on web pages. It will then use your defaults instead.

If you use screen reading software such as JAWS:

This site is designed to be easy to navigate using the keyboard. Use headers and link lists to get straight to the content you want to read. Headers: Our pages use headers to mark each of the sections of the page (most pages are very short and just have a single header). Jumping from header to header will help you get around the page quickly (JAWS users can list the headers on the page by pressing INSERT + F6). Link lists: Links on this website make sense when read out of context (JAWS users can list the links on the page by pressing INSERT + F7).

Related links: Find out more about web accessibility on the BBC website