Yes. For information about Canary Wharf’s shopping malls please call 020 7477 1477, Monday to Friday 9am-5.30pm or email firstname.lastname@example.org. For other enquiries please call 020 7418 2000 or email email@example.com
Jubilee Place, Mall Level -1, to the right and behind Radio Alice
Jubilee Place, Mall Level -1, to the left and behind Radio Alice
Jubilee Place, Mall Level -1, behind Boots
Jubilee Place, Mall Level -1, behind Pret a Manger
Jubilee Place, Mall Level -1, between HSBC and Boots
Jubilee Place, Street Level 0, opposite Obica in West Wintergarden
The Park Pavilion, Street Level 0, adjacent to Shake Shack
The Park Pavilion, Street Level 0, adjacent to The Parlour
The Park Pavilion, Upper Level 1, adjacent to Wahaca
The Park Pavilion, Upper Level 1, adjacent to Roka
Is there wheelchair hire available?
A free loan wheelchair service is available at Canary Wharf with a meet and greet service. Please be advised that this service is subject to the correct forms of ID being presented at the time of collection. You will need to present a current valid passport or driving license and a recent utility bill in the same name. Please speak to a member of retail security who will be happy to oblige with your request. For more information call 020 7418 2606.
Is there a public telephone?
Yes. There is a public telephone in Canada Place, near the toilets at the end of the corridor opposite Robert Dyas
Where is the nearest ATM?
The following ATMs can be found in Canary Wharf’s shopping malls:
Cabot Place, Upper Level 1, Halifax ATM at Halifax
Canada Place, Mall Level -1, HSBC ATM at HSBC
Crossrail Place, Mall Level -1, NatWest ATm at NatWest
Churchill Place, Mall Level -1, Barclays ATM at Barclays
Jubilee Place, Mall Level -1, HSBC ATM at HSBC
One Canada Square, Mall Level -1, Barclays ATM next to Pure
The Park Pavilion, Street Level 0, Lloyds ATM at Lloyds
Are there post boxes and postal services?
Yes. Canary Wharf has two Post Offices and a number of post boxes.
One Post Office is located indoors in Churchill Place, Mall Level -1. A second is in Chancellor Passage. Both offer a full post office services including post boxes.
Additional post boxes are located throughout the estate.
Are there smoking areas at Canary Wharf?
Yes. There are several outdoor smoking areas indicated by signage and markings.
If you lose something while visiting Canary Wharf, you can either approach a Retail Security Guard, visit the Lost Property Office in Frobisher Passage (Monday to Friday 9am-5pm) or call 020 7418 2884 during office hours. Alternatively you can call 020 7418 2000 or email Lost&FoundPropertyOffice@canarywharf.com
Do you sell gift cards?
Yes. The Canary Wharf Shopping Gift Card can be purchased from the Gift Card machine in Jubilee Place. Best of all, they can be redeemed in over 300 shops, cafés, bars and restaurants throughout Canary Wharf. The Gift Card is accepted at any retailer that accepts the Maestro payment system. To purchase, please use the Gift Card machine in Jubilee Place or call 020 7477 1477 for more information. The line is open Monday to Friday from 9am – 5.30pm. Click here for terms and conditions and details of the expiry policy
Is there free wifi?
Yes, there is free O2 Wifi for everyone in Canary Wharf. Simply select O2 Wifi in your settings for free, fast and easy access in public areas throughout Canary Wharf including our shopping malls
Can I bring my dog to Canary Wharf?
Yes. Dogs are allowed on the Canary Wharf Estate however, only Assistance Dogs are permitted inside our malls.