• A collection of East Wintergarden FAQsimages
  • A collection of East Wintergarden FAQsimages
  • A collection of East Wintergarden FAQsimages
  • A collection of East Wintergarden FAQsimages
Is there any parking at the East Wintergarden?
Yes. Jubilee Place car park is the closest car park to the venue however, there are other car parks on the Estate. There are parking fees and our car parks have a height restriction of 2m and although parking is permitted outside the venue for loading and unloading, this must be approved prior to the event. Canary Wharf is a private estate and therefore any vehicle left unattended without prior permission may be clamped or towed.

If you are travelling by public transport, the East Wintergarden is easily accessible from the Canary Wharf station on the Jubilee Line, by Canary Wharf or Heron Quays stations on Docklands Light Railway and is located less than 100m from the nearest bus stop. Fore information on these and other ways to get to Canary Wharf see our Getting Here information.

Do you have disabled access and facilities?
Yes. We are pleased to confirm that our venue is fully DDA compliant. This includes all working areas of the venue including the Gallery, toilets and the ‘house’ stage. Items such as induction loops can be hired on request.
Are there restrictions on noise?
Yes, there’s currently an upper limit of 100dB (peak), this limit is continually under review and subject to change without notice.
Does the venue have air conditioning?
Yes. Despite its glazed appearance the air conditioning in the East Wintergarden is powerful enough to make the room ‘cold’ even in mid-summer. The venue also has under floor heating for those cold winter nights.
Are there pillars or other obstructions at the venue?
No. The venue is completely free of any pillars or obstructions.
What are the access times?
The venue can be hired 24 hours a day if required however, usual standard hire times are 0800hrs until 2359hrs. Your hire period MUST be inclusive of ALL periods when you require access including set-up and breakdown time, not just the hours of your event. All are subject to a charge.
Is there a cloakroom on site?
Yes. Located just outside of the Main Hall in the East Vestibule is a cloakroom for up to 800 guests. Please speak to the team for a quote to provide cloakroom staffing for your event.
Are there any hotels nearby?
Yes. The venue is suitably located near 5 hotels ranging from 3 to 5 star. Please find our list of local hotels here

Is there wifi available?
Yes. We are pleased to offer a wireless Internet connection. We currently have a 100MB connection to the venue. Speak to our Technical Manager Chris Handley for more information and charges.
What is the latest time my event can go on until?
The standard finish time when hiring the East Wintergarden is 2359hrs. However, for a late license fee of £100+VAT (plus an additional hourly charge) the venue is yours until 0200 at the latest. (Please note that this means the bar would close at 0130hrs and venue would need to be clear by 0200hrs)
Is there a reduced rate for events held on weekends?
No. The venue hire is fixed, regardless of day of the week or time of the year.
Does the venue have good acoustics?
Yes, acoustics in the venue are excellent due to the glass being treated with a specialist German product ‘Microsorber.’
Is there an in-house bar?
Yes. Included in the venue hire, we hold a six section bar at the East Wintergarden. The bar is stylish and finished in stainless steel and has branding opportunities on the facia. Should you wish to hire a bar that is more in keeping with the theme of your event, we are pleased to research alternatives and provide options and costs.
What is the access for deliveries?
If you need to deliver anything from a stage set to boxes of literature, delivery is simple and direct, straight from your vehicle and into the venue. The venue is blessed with large double doors 3m wide by 3.6m high. Please inform us of your delivery plans so we can make arrangements to receive you goods. Delivery instructions are available; please contact a member of the Events Team.
Is the venue exclusive for my event?
Yes. When you hire the East Wintergarden, you will have exclusive use of the venue, even if you are just hiring out the Gallery level.