FAQs
Some frequently asked questions, answered.
If you cannot find the answer to your question here, please feel free to contact us
CORE OPENING HOURS | |
Monday | 10am – 8pm |
Tuesday | 10am – 8pm |
Wednesday | 10am – 8pm |
Thursday | 10am – 8pm |
Friday | 10am – 8pm |
Saturday | 10am – 7pm |
Sunday | 12noon – 6pm |
Bank Holiday Opening Hours: 11am – 6pm
These are the core opening hours at Canary Wharf however, there are exceptions please enquire with individual shops, cafes, bars and restaurants for their hours.
CORE OPENING HOURS | |
Saturday 22 December | 11:30am – 6pm |
Monday 23 December | 10am – 8pm |
Tuesday 24 December, Christmas eve | 10am – 6pm |
Wednesday 25 December, Christmas Day | Closed |
Thursday 26 December, Boxing Day | 11am – 6pm |
Friday 27 December | 10am – 8pm |
Saturday 28 December | 10am – 7pm |
Sunday 29 December | 12pm to 6pm |
Monday 30 December | 10am – 8pm |
Tuesday 31 December | 10am – 6pm |
Wednesday 1 January 2025, New Year’s Day | 11am – 6pm |
Thursday 2 & Friday 3 January | 10am – 8pm |
Saturday 4 January | 10am – 7pm |
Sunday 5 January | 12pm – 6pm |
These are the core opening hours at Canary Wharf however, there are exceptions please enquire with individual shops, cafes, bars and restaurants for their hours.
Please click here for information regarding accessibility at Canary Wharf
Canary Wharf is easily accessible by road and served by several modes of public transport. Click here for information on getting here
- 16 in Cabot Square Car Park
- 25 in Canada Square Car Park
- 6 in Jubilee Place Car Park
Click here to download the Art Map, pick up a copy from the lobby of One Canada Square or send your name and address to info@canarywharf.com and we will post a map to you.
You can also download out Children’s Art Map
Yes, there are currently 49 defibrillators on the Estate.
Here’s where to find Amazon Hub Lockers at Canary Wharf
- Canada Square Car Park, Level P1
- Cabot Square Car Park, Level P1
- Jubilee Place, Mall Level -1
Here’s where to find InPost parcel lockers at Canary Wharf
- Canada Square Car Park – Level P1 near Waitrose collection point
- Cabot Square Car Park – Level P1 near the mall entrance
- Jubilee Place Car Park – Level P1 near car park entrance
- Cabot Place, Mall Level -1, near City of London Drycleaners & Leon
- Canada Place, Mall Level -1, at the end of the corridor opposite Robert Dyas
- Churchill Place, Mall Level -1, behind James Shoe Care
- Jubilee Place, Mall Level -1, adjacent to Seoul Bird
- Crossrail Place, Mall Level -3 via lift adjacent to the Notes Coffee Roasters & Bar
All of these locations also have Accessible Facilities. In addition, the accessible toilets in Canada Place and Churchill Place both have hoist facilities.
- Cabot Place near Birley Sandwiches
- Cabot Place near Wasabi
- Canada Place near Waitrose & Partners
- Canada Place near Samsung
- Churchill Place near The Post Office
- Crossrail Place near Everyman Cinema
- Jubilee Place near Nando’s
Locations as follows:
- Cabot Place, Mall Level -1, next to the customer toilets near Leon
- Canada Place, Mall Level -1, at the end of the corridor opposite Robert Dyas
- Churchill Place, Mall Level -1, behind The Post Office
- Jubilee Place, Mall Level -1, adjacent to Seoul Bird and Nando’s
- Crossrail Place, Mall Level -3 (west), between the public toilets
- Cabot Place, Mall Level -1, next to Barker Shoes
- Cabot Place, Mall Level -1, next to Penhaligon’s
- Cabot Place, Street Level 0, adjacent to Space NK
- Cabot Place, Street Level 0, behind Cards Galore
- Cabot Place, Street Level 0, opposite Vashi
- Cabot Place, Upper Level 1, behind Boisdale
- Cabot Place, Upper Level 1, behind Tesco Metro
- Cabot Place, Upper Level 1, opposite Adam Grooming Atelier
- Cabot Place, Upper Level 2, behind Boisdale
- Cabot Place, Upper Level 2, behind Itsu
- Canada Place, Mall Level -1, between Samsung and Hobbs
- Canada Place, Mall Level -1, at the end of the corridor opposite Robert Dyas
- Canada Place, Mall Level -1, behind Boots
- Canada Place, Mall Level -1, either side of Waitrose & Partners
- Canada Place, Mall Level -1, opposite the Bright Horizons Nursery
- Canada Place, Street Level 0, either side of Waitrose & Partners
- Canada Place, Upper Level 1, either side of Waitrose & Partners
- Canada Place, Upper Level 2, adjacent to Third Space
- Canada Place, Upper Level 4, adjacent to Plateau Restaurant Bar & Grill
- Churchill Place, Mall Level -1, entrance to Churchill Place on the north side
- Churchill Place, Mall Level -1, entrance to Churchill Place on the south side
- Churchill Place, Mall Level -1, behind The Post Office
- Churchill Place, Mall Level -1, behind Birleys
- Jubilee Place, Lower Mall Level -2, behind Rituals
- Jubilee Place, Mall Level -1, to the right and behind Seoul Bird
- Jubilee Place, Mall Level -1, to the left and behind Seoul Bird
- Jubilee Place, Mall Level -1, behind Boots
- Jubilee Place, Mall Level -1, behind Pret a Manger
- Jubilee Place, Mall Level -1, between HSBC and Boots
- Jubilee Place, Street Level 0, opposite Obica in West Wintergarden
- The Park Pavilion, Street Level 0, adjacent to Shake Shack
- The Park Pavilion, Street Level 0, adjacent to The Parlour
- The Park Pavilion, Upper Level 1, adjacent to Wahaca
- The Park Pavilion, Upper Level 1, adjacent to Roka
- Cabot Place, Upper Level 1, Halifax ATM at Halifax
- Canada Place, Mall Level -1, HSBC ATM at HSBC
- Crossrail Place, Mall Level -1, NatWest ATM at NatWest
- Churchill Place, Mall Level -1, Barclays ATM at Barclays
- Jubilee Place, Mall Level -1, HSBC ATM at HSBC
- One Canada Square, Mall Level -1, Barclays ATM next to Pure
- The Park Pavilion, Street Level 0, Lloyds ATM at Lloyds
One Post Office is located indoors in Churchill Place, Mall Level -1. A second is in Chancellor Passage. Both offer a full post office services including post boxes.
Additional post boxes are located throughout the estate.
Click here to download the Smoking Zone map
Smoking is not permitted in the shopping malls and the indoor areas of bars, cafés, restaurants and shops are no smoking areas.
Click here to download the latest Prayer Room Timetable or visit www.canarywharfchaplaincy.co.uk for information or to watch a video from the Canary Wharf Multifaith Chaplaincy about how they provide pastoral care and spiritual support for anyone working on the Canary Wharf Estate.
You can contact the Chaplaincy via email talktous@canarywharfchaplaincy.co.uk or you can call 020 7477 1073
Your safety and security matter to us. That’s why, regardless of whatever time you are here, there will always be members of our highly trained and engaging security team ready to assist you.