Is there parking at the East Wintergarden?

Yes. Jubilee Place car park is the closest car park to the venue however, there are other car parks on the Estate. There are parking fees though there is a discounted rate of £5.50 per day for event guests provided they do not exit and re-enter the car park. Our car parks have a height restriction of 2m and although parking is permitted outside the venue for loading and unloading, this must be approved prior to the event. Canary Wharf is a private estate and therefore any vehicle left unattended without prior permission may be clamped or towed.

If you are travelling by public transport, the East Wintergarden is easily accessible from the Canary Wharf station on the Jubilee Line, by Canary Wharf or Heron Quays stations on Docklands Light Railway and is located less than 100m from the nearest bus stop. For information on these and other ways to get to Canary Wharf see our Getting Here information.

Do you have disabled access and facilities?

Yes. We are pleased to confirm that our venue is fully DDA compliant. This includes all working areas of the venue including the Gallery, toilets and the ‘house’ stage. Items such as induction loops can be hired on request.

Are there restrictions on noise?

Yes, there’s currently an upper limit of 100dB (peak), this limit is continually under review and subject to change without notice.

Does the venue have air conditioning?

Yes. Despite its glazed appearance the air conditioning in the East Wintergarden is powerful enough to make the room ‘cold’ even in mid-summer. The venue also boasts under floor heating for those cold winter nights.

Is there a cloakroom on site?

Yes. Located just outside of the Main Hall in the East Vestibule is a cloakroom for up to 800 guests. Please speak to the team for a quote to provide cloakroom staffing for your wedding.

Are there any hotels nearby?

Yes. The venue is suitably located near 5 hotels ranging from 3 to 5 star. Please find our list of local hotels here

Can I hold my wedding on a week day?

No. The East Wintergarden only allows weddings in the venue on weekends or bank holidays.

Will there be any other weddings taking place on the same day?

No. When you hire the East Wintergarden, you will have exclusive access to the Main Hall, the Gallery and the Promenade Room.

Do you work with caterers other than Create?

East Wintergarden’s exclusive caterers, Create, can provide exquisite wedding menus for a wide range of cuisines from around the world. There are set menus available or the Create team would be delighted to liaise direct with the Bride and Groom to create bespoke menus that would be tailored to exact tastes and requirements.

We also work exclusively with London’s leading Asian caterers, Greenleaf who can also deliver a dedicated catering service, innovative menus and detailed service to create a wedding to remember.

The East Wintergarden also welcome the use of approved Kosher Caterers for every Simcha celebration.

Please contact the East Wintergarden team for further guidance

Do you provide flowers?

The venue is not tied to any particular florist though many of London’s top florists have worked in the venue; call the Events Team for a recommendation.

Can I use haze / fog machines?

Yes. We are pleased to approve the use of haze / fog machines subject to a full and thorough Risk Assessment and Method Statement. We do of course need advance warning to ensure all the necessary fire detection equipment is isolated and our stewards briefed accordingly.

Is the venue licensed to hold Civil Partnerships Ceremonies?

Yes. We are proud to have a wedding & civil partnership licence. With several packages to choose from the East Wintergarden is an ideal location for your big day.

Where is the nearest register office?

Visit www.gov.uk/register-offices to find your nearest register office

Is there a room on site where the bride can get ready?

The Promenade Room is a smaller room adjacent to the main venue space, perfect as a dressing room, or as a storage space for gifts.