The health and safety of those that work, visit and live in Canary Wharf is of paramount importance to us.

We have implemented measures throughout our shopping malls, buildings and spaces to ensure that visitors can remain safe whilst using these facilities and to enable the Estate to remain open. Through adherence to the ‘Working Safely during COVID-19’ guidance set out by the UK government we are confident that the Canary Wharf estate, including our shopping malls, buildings and spaces are ‘COVID-19 Secure’.

In our shopping malls we have implemented:

  • One-way systems with directional signage
  • Hand sanitisers at all entrance points
  • Increased cleaning of all touch points including escalator hand rails, door handles, lift push buttons and bathrooms
  • All disabled doors are converted from push button to opening automatically on approach
  • Sanitising floor solution in our floor drier machines
  • 2 metre social distancing floor markings throughout
  • Limiting the number of people in the lifts
  • All benches and leaflet holders have been removed
  • Social distancing signage at bathroom sinks and urinals plus additional bathroom attendants

A limited number of stores on the Estate are open for essential shopping, including grocery stores and pharmacies, plus several restaurants on a delivery / takeaway only basis. Other stores are directed to adhere to government advice on opening.

A list of stores that are open can be viewed at the bottom of this page.

In addition to TfL’s arrangements, to enable access to the Estate the following have been implemented:

  • Social distancing floor markings to manage queues at bus stops and the pier
  • Santander bike stations marked to show which terminals can be used
  • Social distancing signage on all external seating
  • Heavy footfall routes separated into one-way flows
  • Entry and exit doors opened/sensor operated to remove the need to touch doors
  • External lifts remain open with social distancing signage at each entrance point
  • Additional cycle racks to enable more visitors to cycle to the Estate

We are in regular contact with our office and retail tenants, as well as TfL and Tower Hamlets, to ensure we are all aligned on the measures taken to keep visitors to Canary Wharf safe..

As and when any further measures are announced by UK Government, we will respond accordingly.

In the meantime, the Canary Wharf Group would like to thank all our front-line staff and those across the Estate working through this difficult time.

CLICK HERE TO READ MORE ABOUT OUR RISK ASSESSMENT APPROACH

We have been actively working to prepare our buildings, retail spaces and Estate for the lifting of the UK lockdown. A fundamental aspect of this work has been to implement a thorough risk assessment process. The health and safety of everybody who comes to Canary Wharf over the coming weeks and months is of paramount importance and significant investment has been made to implement control measures to ensure social distancing protocols can be met whilst enjoying the fantastic facilities we have on offer.

Our risk assessments have been broken down into area and task specific documents, and control measures identified, in line with the UK government guidance, as well as in accordance with all applicable health & safety legislation. All risk assessments have been shared with our employees and tenants to ensure they remain aware of the controls being implemented and are subject to ongoing review and updating. A central senior management task group has been established in which the risk assessments and procedures are monitored, and the Canary Wharf Group Health & Safety team are conducting audits and checks to verify that controls are being followed on an ongoing basis.

As a result of our risk assessment process, a number of changes have been made to the way we operate. These include (but are not limited to):

  • Installation of floor markings throughout our buildings and retail areas to identify safe standing distances. Lifts & escalators have been reviewed to limit the number of persons using them at any one time
  • One way and queuing systems implemented across retail areas
  • Staggered start and finish times introduced for our staff and working from home policies robustly enforced for teams that can continue to work from home. We have also liaised closely with our tenants to collaborate on reoccupation plans to ensure our buildings can remain safe
  • Engagement with key stakeholders to coordinate our return response

For further detail on the control measures implemented and our risk assessment process, please email safety@canarywharf.com

CLICK HERE FOR A LIST OF WEEKDAY STORE OPENING HOURS AT CANARY WHARF

Please note this list is correct as at Friday 5 June however, in these rapidly changing circumstances we cannot confirm accuracy and you are advised to check individual store websites for updates.

  • Ahi Poké (takeaway & delivery only), in Jubilee Place, Mon-Fri 11am-9pm
  • Babylon Healthcare (appointments only) in Cabot Place, Mon-Fri 8am-8pm
  • Bird (takeaway & delivery only), in Jubilee Place, Mon-Fri 12noon-9pm
  • Black Bear (delivery only), in Giant Robot, Crossrail Place, Tues-Thurs 5-9pm, Fri 5-10pm
  • Boots The Chemist in Canada Place, Mon-Fri 9am-6pm
  • City of London Drycleaners in Canada Place, Tues & Thurs 10am-4pm
  • Crosstown (takeaway & delivery only) in Jubilee Place, Tues-Fri 10am-6pm
  • Café Brera(takeaway and collection only) in Cabot Place, Mon-Fri 8.30am-6pm
  • Café Brera(takeaway and collection only) in Jubilee Place, Mon-Fri 9am-4pm
  • Efendi Drycleaners in Jubilee Place, Mon-Fri 8-10am & 4-6pm
  • Evans Cyles on the South Colonnade, Mon-Fri 10am-5pm
  • Farmer J (delivery & click and collect only) in Canada Place, Mon-Fri 12noon-9pm
  • Five Guys (delivery & click and collect only) in Jubilee Place, Mon-Fri 11am-11pm
  • Franco Manca (takeaway & collection only) in Crossrail Place, Mon-Fri 4-10pm
  • Garbanzos (takeaway and delivery only) Reuters plaza Mon-Fri 11am-9pm
  • Halifax in Cabot Place, Mon-Fri 10am-2pm
  • Holland & Barrett in One Canada Square, Mon-Fri 7am-9pm
  • Holland & Barrett in Jubilee Place, Mon-Fri 8am-8pm
  • HSBC in Canada Place, Mon-Fri 10am-2pm
  • HSBC in Jubilee Place, Mon-Fri 10am-2pm
  • Joe and The Juice (takeaway for app orders only) in Churchill Place, Mon-Fri 7am-9pm
  • Joe Blake’s (takeaway only) in Canada Place, Mon-Fri 8am-3pm
  • Knight Frank in Cabot Square, Mon-Fri 9am-6pm
  • LEON (pre-ordered collection, takeaway & delivery only) Jubilee Place, Mon-Fri 7am-9pm
  • LEON (takeaway & delivery only) Cabot Place, Mon-Fri 6.30am-6pm
  • Lola’s Cupcakes (takeaway & delivery only) in Canada Place, Mon-Fri 8am-7pm
  • Lloyds Bank in The Park Pavilion, Mon-Fri 10am-2pm
  • Marks & Spencer in Jubilee Place, Mon-Fri 8am-9pm
  • Nando’s (delivery & click and collect only) in Cabot Place, Mon-Fri 12noon-9pm
  • Nando’s (delivery & click and collect only) in Jubilee Place, Mon-Fri 12noon-9pm
  • NatWest in Crossrail Place, Mon-Fri 10am-1pm
  • Nicolas Wine Merchant in One Canada Square, Mon-Fri 10.30am-7.30pm
  • Paul (takeaway only) in Cabot Place, Mon-Fri 8am-3pm
  • Pret a Manger, (takeaway only) in Cabot Place Mon-Fri 7am-2.30pm
  • Pret a Manger, (takeaway only) in Canada Place Mon-Fri 7.30am-2.30pm
  • Pret a Manger, (takeaway only) in Jubilee Place Mon-Fri 7.30am-2.30pm
  • ROKA (pre-ordered collection & delivery only) in The Park Pavilion, Tues-Fri 12noon-8pm
  • Shake Shack (takeaway & delivery only) in The Park Pavilion, Mon-Fri 11.30am-10pm
  • Starbucks (takeaway only) in One Canada Square, Mon-Fri 6.30am-6pm
  • Starbucks (takeaway only) in Jubilee Place, Mon-Fri 6.30am-6pm
  • T4 Bubble Tea (takeaway only) in Canada Place, Mon-Fri 1-7pm
  • Tesco Metro in Cabot Place, Mon-Fri 6am-10pm
  • The Athenian (takeaway & delivery only), in Jubilee Place, Mon-Fri 11.30am-8pm
  • The Breakfast Club (takeaway & delivery only) in Crossrail Place, Mon-Thurs 8am-3pm, Fri 8am-5pm
  • The Post Office in Chancellor Passage, Mon-Fri 9.30am-4.30pm
  • The Post Office in Churchill Place, Mon-Fri 10am-2.30pm
  • Velo (takeaway & delivery only) in Reuters Plaza, Mon-Fri 12noon-8.30pm
  • Vision Express (appointments only) in Canada Place, Mon-Fri 9am-5.30pm
  • Waitrose & Partners in Canada Place, Mon-Fri 7am-9pm
  • Wharfside Car Valet in Cabot Place, Mon, Wed & Fri 9am-5pm
  • YiFang (takeaway only) in Jubilee Place, Weds-Fri 12noon-7pm
CLICK HERE FOR A LIST OF WEEKEND STORE OPENING HOURS AT CANARY WHARF

Please note this list is correct as at Thursday 4 June however, in these rapidly changing circumstances we cannot confirm accuracy and you are advised to check individual store websites for updates.

  • Ahi Poké (takeaway & delivery only), in Jubilee Place, Sat & Sun 11am-9pm
  • Babylon Healthcare (appointments only) in Cabot Place, Sat 9am-6pm
  • Bird (takeaway & delivery only), in Jubilee Place, Sat 12noon-8pm, Sun 12noon-6pm
  • Black Bear (delivery only), in Giant Robot, Crossrail Place, Sat 12.30-10pm, Sun 12.30-9pm
  • Boots The Chemist in Canada Place, Sat 9am-6pm, Sun 12noon-6pm
  • City of London Drycleaners in Canada Place, Sat 10am-4pm
  • Café Brera (takeaway and collection only) in Cabot Place, Sat & Sun 9am-6pm
  • Café Brera (takeaway and collection only) in Jubilee Place, Sat & Sun 10am-4pm
  • Crosstown (takeaway & delivery only) in Jubilee Place, Sat 10am-6pm
  • Five Guys (delivery & click and collect only) in Jubilee Place, Sat & Sun 11am-11pm
  • Franco Manca (takeaway & collection only) in Crossrail Place, Sat 1-10pm & Sun 1-9pm
  • Garbanzos (takeaway and delivery only) Reuters plaza Sat 11am-9pm, Sun 12noon-7pm
  • Holland & Barrett in One Canada Square, Sat 9am-8pm, Sun 10am-8pm
  • Holland & Barrett in Jubilee Place, Sat 10am-6pm, Sun 12noon-6pm
  • Joe and The Juice (takeaway for app orders only) in Churchill Place, Sat & Sun 7am-9pm
  • Joe Blake’s (takeaway only) in Canada Place, Sat 8am-3pm, Sun 10am-3pm
  • LEON (takeaway & delivery only) Jubilee Place, Sat 9am-7pm
  • LEON (takeaway & delivery only) Cabot Place, Sat & Sun 8am-3pm
  • Lola’s Cupcakes (takeaway & delivery only) in Canada Place, Sat 8am-7pm & Sun 10am-6pm
  • Marks & Spencer in Jubilee Place, Sat 9.30am-8pm, Sun 12noon-6pm
  • Nando’s (delivery & click and collect only) in Cabot Place, Sat & Sun 12noon-9pm
  • Nando’s (delivery & click and collect only) in Jubilee Place, Sat & Sun 12noon-9pm
  • Nicolas Wine Merchant in One Canada Square, Sat 10.30am-7.30pm
  • Paul (takeaway only) in Cabot Place, Sat & Sun 8am-3pm
  • Pret a Manger, (takeaway only) in Cabot Place Sat & Sun 8.30am-3.30pm
  • ROKA (pre-ordered collection & delivery only) in The Park Pavilion, Sat & Sun 12noon-8pm
  • Shake Shack (takeaway & delivery only) in The Park Pavilion, Sat & Sun 11.30am-10pm
  • Starbucks (takeaway only) in One Canada Square, Sat & Sun 9am-5pm
  • Starbucks (takeaway only) in Jubilee Place, Sat & Sun 9am-6pm
  • T4 Bubble Tea (takeaway only) in Canada Place, Sat & Sun 1-7pm
  • Tesco Metro in Cabot Place, Sat 8am-9pm, Sun 10am-4pm
  • The Athenian (takeaway & delivery only), in Jubilee Place, Sat 11am-10pm, Sun 12noon-8pm
  • The Breakfast Club (takeaway & delivery only) in Crossrail Place, Sat 8am-5pm, Sun 8am-3pm
  • The Post Office in Chancellor Passage, Sat 10am-2pm
  • Velo (takeaway & delivery only) in Reuters Plaza, Sat & Sun 2-8pm
  • Waitrose & Partners in Canada Place, Sat 8am-9pm, Sun 11.30am-6pm
  • Wharfside Car Valet in Cabot Place, Sat 9am-5pm, Sun 12noon-5pm
  • YiFang (takeaway only) in Jubilee Place, Sat & Sun 12noon-7pm
CLICK HERE FOR A LIST OF STORES OPENING SOON AT CANARY WHARF

Please note this list is correct as at Friday 5 June however, in these rapidly changing circumstances we cannot confirm accuracy and you are advised to check individual store websites for updates.

  • Ace FX in Canada Place
  • BOSS in Cabot Place
  • Brown’s Florist in Canada Place
  • Calvin Klein Underwear in Cabot Place
  • Claudie Pierlot in Jubilee Place
  • Coach in Cabot Place
  • Coral in One Canada Square
  • Cos in Jubilee Place
  • David M Robinson in Jubilee Place
  • Flying Tiger in Crossrail Place
  • Gap in Canada Place
  • Goldsmiths in Canada Place
  • Hotel Chocolat in Canada Place
  • iSmash in Canada Place
  • IQOS in Jubilee Place
  • Kate Spade New York in Jubilee Place
  • The Kooples in Canada Place
  • Levi’s in Canada Place
  • Mama’s Jerk in Jubilee Place
  • Massimo Dutti in Cabot Place
  • News on the Wharf
  • Orlebar Brown in Jubilee Place
  • Pandora in Cabot Place
  • Pure Sports Medicine in Cabot Place
  • Reiss in Jubilee Place
  • Reiss Womenswear in Cabot Place
  • Rituals in Jubilee Place
  • Sandro Paris in Jubilee Place
  • Scribbler in One Canada Square
  • Snappy Snaps in One Canada Square
  • Ted Baker in Canada Place
  • The Color Co on the South Colonnade
  • Topshop in Canada Place
  • Veggie Pret in Canada Place
  • Watches of Switzerland in Canada Place
  • Whistles in Jubilee Place
  • Wolford in Jubilee Place
  • Zara in Cabot Place

**Free parking for NHS staff**

To apply, send an email to Car.Parks@CanaryWharf.com from NHS email address with the following information:

  • Scanned copy of NHS ID card
  • Full Name
  • Car Registration
  • Car Park Name
  • Date when parking is required

The bookings must be made 48 hours prior to visiting the car park.

We reserve the right to remove the offer at any time.

**East End Community Foundation Emergency COVID-19 Appeal**

To support the communities close to Canary Wharf at this difficult time we have partnered with the East End Community Foundation who have launched an emergency appeal for funds to help local, vulnerable communities in London’s East End through the coronavirus pandemic. Canary Wharf Group will match fund all donations for groups in Tower Hamlets up to £50,000.

Click here for more information about the fund

#NHSthankyou

In recognition and appreciation of the work of NHS staff during this challenging time, we are lighting the top of One Canada Square blue.